AI-Driven, IoT-Connected, Effortless.Grow your revenue and increase customer satisfaction with Component4 – your platform for smart, connected product services.
With Component4, you’re not just selling a service — you’re unlocking a new level of convenience, reliability, and comfort for your products. So your customers can focus on what really matters.
Present a fully integrated marketplace, where your customers can purchase product-specific services such as maintenance, spare parts, accessories, consumables, or insurance.
Transform your products into intelligent, self-servicing assets. With Component4, you can offer automated maintenance, seamless service fulfillment, and personalized post-sale engagement — driving customer loyalty and recurring revenue.
Use our connected service marketplace to manage the full product lifecycle — from consumables to accessories and repairs — and unlock new post-sale revenue while building long-term customer loyalty.
Deliver effortless customer experiences with AI-powered products that detect service needs, request parts or repairs automatically, and keep users engaged — all through one connected platform.
Easily adjust and expand service offerings even after the sale — from adding third-party partners to location-based fulfillment — giving you full control over the product lifecycle and customer experience.
Smart Products That Take Care of Themselves — For a Hassle-Free Life.
Automated Service Ecosystems to Boost Revenue and Customer Loyalty.
Mission-Ready Products — Intelligent, Secure, and Always operational.
Your customers easily register products with a QR code. With access to the product services portfolio, they can order services directly, manage their preferences or approve requests from the product.
Sell product specific services like maintenance, spare parts, accessories or insurance.
Instead of delegating tasks to the owner, your products take action upon approval whenever needed.
All requests and product capabilities are managed through a digital twin of the product business model.
Build world-wide networks of local service providers and connect with your partners to provide optimized product experiences.
Yes. Component4 starts behind your existing IoT integration or analytics solutions, e.g. a component performance monitor. Component4 does not replace any of your existing solutions but rather builds upon them.
No. We do not require dedicated hardware or specific cloud solutions. You can even use your proprietary on-premises environment to integrate Component4 into your smart product strategy.
Yes. While direct Internet access to your products contributes to a simpler solution, it is not required. We are aware of this challenge for many industries and have developed different strategies to overcome it. Contact us to solve your requirements, too.
Yes. Especially in high security industries it is important to acknowledge that we do not require actual device data, but rather only operate based on decision made within your systems. Your private data never leaves your controlled environment.
Serving everything from smart homes to heavy industry — and beyond.
Limits lie only in our imagination. Setting up a new business model or re-inventing an existing one is not trivial. We support you with integrated consulting.
As we grow, we’re continuously looking for partners to join us. To start a conversation today, contact us.
1According to the Deloitte article 'Aftermarket services'
2According to the McKinsey article 'Aftermarket sales and service are vital to manufacturers’ strategies'
3According to the McKinsey report 'The Internet of Things: Catching up to an accelerating opportunity'